I showed up for my medical appointment yesterday afternoon, gave the clerk at the front desk my name and the time of my appointment. She scanned her computer monitor for a moment, then asked, “What was the name again?”

I repeated my name slowly and clearly. She scanned her screen again.

“And who were you seeing?”

I gave her the name of my physician’s assistant.

More scanning. Then: “Hm. Next Wednesday?” She looked up at me. “Do you want an appointment card?”

Ah. No. I think I’ll remember it now.