Friday, February 11th, 2011

So awfully glad it’s Friday. Not for the usual reasons, though. I spent the last four days on the telephone returning calls from three-hundred customers who called in a panic when they received a letter from our office that told them how to report their continuing education courses when they renewed, only they thought it was telling them that they had to take one of the three classes given as an example in the letter. Utter pandemonium ensued. It could have been worse. More than ten thousand licensed professionals received that letter; I’m grateful that only three hundred called me.

The tsumani of calls seems to have passed. There were only a dozen or two callers yesterday, as opposed to the fifty or sixty I’ve been getting, and I expect the same or even less today. Fridays are usually slowest when it comes to phone calls. That’s one of the weirdest things about my job. I expected that Fridays would be busiest because, in my experience, that’s when everyone flakes off at their regular job. I sort of expected they’d be using their work phone and work computer to deluge me with requests, but that doesn’t happen. Maybe my impression of everyone flaking off to talk about the Packers game on Friday is mistaken.

Anyway, Happy Friday!

Do Not Phone | 6:25 am CDT
Category: daily drivel | Tags:
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One Comment

  1. 1 Auntie Susan said at 10:47 am on February 13th, 2011:

    Your cousin, Carrie, received a similar letter regarding her required courses to keep her beautician license current….she was confused as she did them online….told her she would probably be calling cousin David! HA!